{"id":3944,"date":"2026-07-20T04:47:34","date_gmt":"2026-07-20T04:47:34","guid":{"rendered":"https:\/\/scrubscraft.com\/?page_id=3944"},"modified":"2026-07-20T05:18:08","modified_gmt":"2026-07-20T05:18:08","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/scrubscraft.com\/?page_id=3944","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3944\" class=\"elementor elementor-3944\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-974ab48 e-flex e-con-boxed e-con e-parent\" data-id=\"974ab48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61a1cd98 e-flex e-con-boxed e-con e-parent\" data-id=\"61a1cd98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-186eabe2 elementor-widget elementor-widget-text-editor\" data-id=\"186eabe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2>Refund, Return &amp; Exchange Policy<\/h2>\n<p><strong>Effective Date:<\/strong> [20\/07\/2026]<\/p>\n<p>At <strong>Scrubscraft<\/strong>, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we&#8217;re here to help.<\/p>\n<h3>Exchange Policy<\/h3>\n<p>We offer exchanges within <strong>7 days<\/strong> of receiving your order.<\/p>\n<p>To be eligible for an exchange:<\/p>\n<ul>\n<li>\n<p>The item must be unused, unwashed, and in its original condition.<\/p>\n<\/li>\n<li>\n<p>All original tags, labels, and packaging must be intact.<\/p>\n<\/li>\n<li>\n<p>The original order number or proof of purchase is required.<\/p>\n<\/li>\n<\/ul>\n<h3>Size Exchange<\/h3>\n<p>If the size doesn&#8217;t fit, we are happy to exchange it for the correct size, subject to stock availability.<\/p>\n<ul>\n<li>\n<p>Customers are responsible for return shipping charges unless the item received is incorrect or defective.<\/p>\n<\/li>\n<li>\n<p>If the requested size is unavailable, you may choose another available product of equal value or pay the price difference for a higher-priced item.<\/p>\n<\/li>\n<\/ul>\n<h2>Return Policy<\/h2>\n<p>Returns are accepted only if:<\/p>\n<ul>\n<li>\n<p>You received the wrong item.<\/p>\n<\/li>\n<li>\n<p>The product is damaged or defective upon delivery.<\/p>\n<\/li>\n<\/ul>\n<p>Return requests must be made within <strong>48 hours<\/strong> of receiving your order by contacting our customer support with clear photos or a video of the product and packaging.<\/p>\n<h2>Refund Policy<\/h2>\n<p>Refunds are only issued in the following cases:<\/p>\n<ul>\n<li>\n<p>A damaged or defective item was delivered.<\/p>\n<\/li>\n<li>\n<p>The wrong product was shipped and a replacement is unavailable.<\/p>\n<\/li>\n<li>\n<p>Your order was cancelled by Scrubscraft before shipment.<\/p>\n<\/li>\n<\/ul>\n<p>Once your returned item is received and inspected, we will notify you of the refund status. Approved refunds will be processed to the original payment method or as store credit (where applicable) within <strong>7\u201310 business days<\/strong>.<\/p>\n<h2>Non-Returnable &amp; Non-Refundable Items<\/h2>\n<p>The following items are not eligible for return or refund:<\/p>\n<ul>\n<li>\n<p>Used, washed, or altered products.<\/p>\n<\/li>\n<li>\n<p>Products without original tags or packaging.<\/p>\n<\/li>\n<li>\n<p>Customized or embroidered scrubs.<\/p>\n<\/li>\n<li>\n<p>Clearance, sale, or promotional items (unless defective).<\/p>\n<\/li>\n<\/ul>\n<h2>Order Cancellation<\/h2>\n<p>Orders may be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.<\/p>\n<h2>Contact Us<\/h2>\n<p>For any return, exchange, or refund request, please contact our customer support:<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:support@scrubscraft.com\">support@scrubscraft.com<\/a><br \/><strong>Phone \/ WhatsApp:<\/strong> [03114075017]<\/p>\n<p>Our support team will respond as quickly as possible to assist you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund, Return &amp; Exchange Policy Effective Date: [20\/07\/2026] At Scrubscraft, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we&#8217;re here to help. Exchange Policy We offer exchanges within 7 days of receiving your order. To be eligible for an exchange: The item must be unused, unwashed, and in its [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3944","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scrubscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3944"}],"version-history":[{"count":7,"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3944\/revisions"}],"predecessor-version":[{"id":3968,"href":"https:\/\/scrubscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3944\/revisions\/3968"}],"wp:attachment":[{"href":"https:\/\/scrubscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}